Sky Custom Box will only offer design files at low resolution. .If you would like to buy higher resolution designed files, please call us.
All pattern and printed jobs need customer approval of the final art work and job requirement sheet. Once an order has been placed and payment has been transferred to our Account. Final artwork proofs and a job specification sheet will be sent to customers via email/ Docusign to get the approval for ArtWork.
We are not liable for color identical or ink density on screen proofs approved by the customers. Screen proofs predict design layout, text accuracy, image proportion and placement, but not color or density. We will try to match the gradient density of each color in duo-tone. we are not responsible for the final printed of a duo-tone unless the customer orders a color match proof. In addition, request of lamination may effect or change the appearance of the printed colors.
CUSTOMER IS LIABLE FOR PROOF AND LAYOUT APPROVAL PRIOR TO THE PRINTING.
We are NOT responsible for errors in a printed product caused by any of the following:
Graphics Alignment or Placement and Inappropriate Font Usage
Spelling, Grammatical and Punctuation Errors
Wrong Die cuts, slits or Incorrect and Missing Folds
Finished Product Size
Sky Custom Box will duplicate color from submitted print-ready files as closely as imaginable and possilbe. However, we cannot guarantee full color match and color solidity because of boundaries in the printing processes, different properties of various printing surfaces, as well as adjacent image ink supplies.
Sky Custom Box will cancel your order prior to printing/shipping. However, if you’re ordered item has been Printed or shipped then it cannot be cancelled. Orders may be cancelable during the various production stages but cancellation charges will apply depending on the order you placed.
1) Orders are placed on-line. Via bank transfer, using our EFT or payment gateways.
2) Orders are reworked in our design department.
3) Orders are sent to the press.
4) Orders are collected by the shipping firm and shipped.
All orders are cancelable before stage 2. If an order is cancelled in stage 1; you will be charged £50 plus 5% of the total amount to cover payment processing, bank charges and to cover our Production team, design department fees. For orders cancelled in stage 2, minimum 30% of the total order amount is deducted as cancellation fees to cover our design department’s charges. After an order enters stage 3, we can still try to cancel the order but we cannot guarantee order cancellation. However, if the order is still in stage 3, and the user wants to have it cancelled; a minimum of 50% of the total order amount is deducted to cover expenses. Once an order reaches stage 4, it cannot be cancelled.
Once an order has been placed successfully, No Refunds are issued for any design services orders.
if you order samples before full order. 50% of amount will be charged from Full order to recover the Plates, Designing, Material, labor & Shipping cost.
As all orders are unique, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credits.
The customer must us within 3 business days of order delivery of any faults, damage, or missing items exposed in the delivered products. We will not be liable for any claims for defects, damage, or missing items that are not filed within 3 business days of the delivery date.
In order to receive additional products, customer must return (at their own expense) at least 99% of the received product within 10 days of the initial order delivery date. No returns will be accepted without prior written return approval from Sky Custom Box.
All charges related to accelerate printing (rush printing or shipping) are NOT REFUNDABLE, including those orders that are returned for any reason. No Exceptions.
We offers the following shipping options when placing an order
STANDARD (Shipping Time NOT GUARANTEED):
Free Shipping All over the UK and Europe
Usually Ships within 10 to 14 business days after final proof approval.
Shipping time for Standard Service is not guaranteed.
PRIORITY – Guaranteed to ship within 8 business days:
Products will be shipped within 8 business days after final proof approval
EXPRESS – Guaranteed to ship within 6 business days
Products will be shipped within 6 business day after final proof approval
In all cases, final proof approval must be received by 11:00 AM GST otherwise one business day will be added to the shipping times.
Although we will always act to print and ship orders in a timely manner, in no case shall we be liable for any consequential or damages resulting from any delay in shipment or delivery.
At Sky Custom Box LTD We Manufacture anything here in UK. We Offer an array of Printing Services around the globe and serving Since 2011.
